Frequently Asked Questions

Who is Foxxy Travel?

Foxxy Travel is an independent travel agency dedicated to creating unforgettable travel experiences. With our expert knowledge and personalised service, we help you explore the world in style and comfort.

What services does Foxxy Travel offer?

We offer a wide range of services, including:

• Customised travel planning

• Group travel packages

• Corporate travel services

• Specialty travel (adventure, luxury, eco-tourism, disney)

• Bookings for flights, hotels, tours, tickets and more

Is my money safe with Foxxy Travel?

Absolutely! Foxxy Travel is IATA, ATOL, and PTS protected. This means your money is safe and secure with us:

• IATA (International Air Transport Association): Ensures we adhere to the highest industry standards.

• ATOL (Air Travel Organiser's Licence): Protects you from losing money or being stranded abroad if any company ceases trading. You are financially protected if you buy an ATOL protected air holiday package or flight.

• PTS (Protected Trust Services): Provides a secure trust account for your payments, ensuring that your money safe and secure and is used only for your booking.

How do I book a trip with Foxxy Travel?

Booking with us is easy! You can either:

• Visit our website, Instagram, Facebook or TikTok and use our Link in Bio and use the 'Request a Quote' link, once this is complete our team will review your requests and begin building you a quote or two.

• Contact us directly via email.

• If you would prefer we can schedule a consultation our travel experts to discuss your needs in more detail.

Can I customise my travel itinerary?

Yes, customisation is one of our specialties. We work closely with you to tailor your travel itinerary to match your preferences and requirements, ensuring a unique and personalised travel experience.

Do you offer travel insurance?

While we do not directly offer travel insurance, we can recommend reputable providers and assist you in selecting the best coverage for your trip.

What happens if I need to cancel or change my booking?

We understand that plans can change. Our cancellation and change policies vary depending on the specific service and provider. Please contact us as soon as possible, and we will do our best to assist you with any modifications or cancellations.

How can I stay updated on travel deals and promotions?

Stay connected with Foxxy Travel by:

• Signing up for our newsletter on our website.

• Following us on social media platforms like Instagram and TikTok for the latest updates and exclusive offers.

Where can I find your latest updates and travel inspiration?

Follow us on our social media channels:

Instagram: foxxy.travel

TikTok: foxxy.travel

Facebook: foxxy travel agency

Check out our latest posts, stories, and videos to get inspired and stay informed about new destinations, travel tips, and special promotions.

How can I contact Foxxy Travel?

You can reach us through:

• Email: [email protected]

• DM through any of our social media platforms

• Contact Form: Available on our website's Contact Us page.

We are here to assist you with any questions or travel planning needs.